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Visitors Policy

At Sanrose Retreat by Swarnika Hotels Pvt. Ltd., the safety, comfort and privacy of our guests are of utmost importance. To maintain a secure and pleasant environment for everyone, we have outlined a clear Visitor’s Policy.

All guests and their visitors are requested to carefully read and comply with the following guidelines during their stay.

Visitor Registration

  • All visitors must register at the hotel reception before entering guest rooms or restricted areas.

  • Visitors are required to present a valid government-issued photo ID, such as:

    • Aadhaar Card

    • Passport

    • Driving License

  • Unregistered visitors are not permitted in guest areas at any time.

Visiting Hours

  • Visitors are allowed in guest rooms only between 9:00 AM and 6:00 PM.

  • After 6:00 PM, visitors are not permitted inside guest rooms.

  • Meetings beyond visiting hours may take place in designated public areas, such as:

    • Lobby

    • Restaurant

(Subject to hotel discretion and availability)

Number of Visitors

  • A maximum of two (2) visitors per room is allowed at any given time.

  • Large gatherings, celebrations, or parties inside guest rooms are strictly prohibited.

  • Any exception requires prior written approval from hotel management.

Visitor Access to Hotel Facilities

  • Visitors may access public facilities, including:

    • Restaurant

    • Banquet areas
      (Subject to availability and applicable charges)

  • Access to guest-only amenities is strictly restricted, including:

    • Villas

    • Private lawns

    • Other reserved guest spaces

Responsibility & Conduct

  • Registered guests are fully responsible for the conduct and behaviour of their visitors.

  • Any damage to hotel property caused by visitors will be charged to the registered guest’s account.

  • The hotel reserves the right to deny entry or request removal of any visitor who is:

    • Disruptive

    • Intoxicated

    • Violating hotel rules or local regulations

Security & Privacy

  • For security reasons, visitor entry may be restricted during:

    • High-security periods

    • Situations directed by local authorities

  • Hotel staff may request visitors to leave the premises at any time if policies are not followed.

Overnight Stay Policy

  • Visitors are not permitted to stay overnight in guest rooms without:

    • Prior registration

    • Payment of applicable charges

  • All overnight guests must be:

    • Properly registered at the front desk

    • Carry valid government-issued identification

    • Compliant with applicable government regulations

Important Notice 

Please Note:
Sanrose Retreat by Swarnika Hotels Pvt. Ltd. reserves the right to amend or update this Visitor’s Policy at any time in the interest of safety, security, and guest comfort.

For any clarification regarding our Visitor’s Policy, feel free to contact our front desk.