Last Updated: 04/10/2025

At Swarnika Hotels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, payment details, ID information (for check-in as per government regulations).
• Booking Information: Dates of stay, preferences, special requests.
• Technical Information: IP address, browser type, device information, and browsing behavior on our website.
• Cookies & Tracking: Data collected through cookies and analytics tools to improve website performance and user experience.

2. How We Use Your Information

We use the information collected for:

• Processing reservations and payments.
• Providing customer support and personalized services.
• Sending booking confirmations, offers, and service-related updates.
• Improving our website, services, and customer experience.
• Fulfilling legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal data. However, we may share information with:

• Service Providers: Payment gateways, booking engines, IT support, and analytics partners.
• Legal Authorities: When required by law, court order, or government regulations.
• Business Transfers: In case of a merger, acquisition, or restructuring.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance site functionality.
• Remember your preferences.
• Analyze traffic and user behavior.

You may disable cookies in your browser settings, but some parts of the website may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your data.
• Request deletion of your personal data (subject to legal obligations).
• Opt-out of marketing communications.

To exercise your rights, contact us at: [Insert contact email/phone

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us.